If you’re currently struggling to resolve the “ This document has certain edit capabilities that have been locked” error, this article will provide you with several different repair strategies that other affected users have successfully used to fix the problem.įor the best results, we advise you to follow the methods below in the order that they are presented in. Several users in a similar situation have managed to get around this problem by creating a new machine profile for their Mac.
Permission issue caused by current profile – This particular error can also be triggered on a Mac with insufficient permissions. In this case, you can resolve the issue by uninstalling the current installation completely and doing a clean install. This has the potential of leaving behind some leftover files that might trigger this error. 
Leftover files from an older Office installation – Some affected users have confirmed that the issue can also occur if you recently upgraded to a newer Office version without uninstalling the older suite properly. If this scenario is applicable, the only way to resolve the issue is to activate your product. The Office Suite is not activated – If you’re using a temporary activation key or your Office product is not activated at all, you might also encounter this particular issue. In this case, you can resolve the issue by converting the file to a newer format. The file is saved in an older Word format – Another possible reason why you might end up seeing this error is if the file is saved in a format that is no longer fully supported by newer Office versions. If this scenario is applicable, you can resolve the issue by just moving the file from the Office folder, forcing it to create a new, healthy file. Corrupted Normal.dotm template – As some users have reported, this particular issue can also be caused by a corrupted Normal.dotm template. 
Microsoft has released a hotfix that corrects this issue, so updating to the latest build available might end up resolving the issue automatically.
Office version is outdated – As it turns out, this particular issue can occur if you’re using a severely outdated Office version on your Mac.
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